Medical Services

Training and operational guidance for medical & emergency communication.

We provide counsel and training programs in medical and emergency communication. Our programs are developed and delivered by a multidisciplinary team specializing in medical contingencies resolution and customer service.

1 Administrative or management

Internal: We will indicate the operating rules of the system, seeing that these are met, and adapt the system in case of any change or inconsistency.

External: We coordinate the users’ relations with the local police, fire and medical departments.

2 Focal

Our information is received and forwarded to proper agencies for their prompt dispatch of set entities.

3 Staff Training

Everything about the training and continuing education to be in a position to provide better service.

4 Categorization, accreditation and regionalization of
  • Hospitals
  • Intensive care units
  • Medical transport
  • Telecommunications network
  • Fire and police department
5 Quality control and efficiency

Training is one of the most significant tools for improving the quality of the performance of an emergency communication provider. We have a training program developed to provide continuously updated knowledge and skills training, and practical skills with internationally accepted standards.

Stethoscope representing medical services
Medical & Emergency Communications